Have you ever wondered why your emails never reach your recipient’s inbox? You hit send and wait, but they end up in spam or never get delivered. It’s frustrating, but it’s not just bad luck...
In the words of the great American business and leadership influencer, Dale Carnegie: To win a customer you need to create a relationship. To influence a customer you need to make him feel important. Nice, but what’s that got to do with CRM? You...