You’ve probably heard the statistic: “1 million US B2B salespeople will lose their jobs to self-service E-Commerce by the year 2020” according to a 2015 Forrester forecast. Yet, few people can claim they haven’t seen it coming. In the 1993 classic...
Category - Lessons Learned
4 Traits of a Trustworthy Customer Relationship Management Platform. Why Should you trust your CRM? Most business plans involve a Customer Relationship Management (CRM) section, devoted to organizing customer data in a way that maximizes profits and...
The CRM market is saturated with a variety of apps and suits promising to satisfy every business’s needs. However, the ensuing fierce competition between apps to offer more expansive solutions has obscured the line between CRMs and ERPS. Although...
You may be launching a new business soon. Perhaps you already have a thriving or struggling company. Either way, you’re curious about starting to look at tools that will help you manage customer relationships. When, in the lifespan of your business...